Your one-stop technology solution in the City of Moreton Bay. We can assist you with a broad technology range. Setting up internet, smart televisions, soundbars tablets, phones, printers and networks, to name a few. We are skilled in Windows, Apple, and Linux systems, offering software and application installations. We also provide personalised technology tutoring to empower you with digital skills. Discover seamless tech experiences with us as we support you in developing a healthier relationship with technology.
0418 159 813
Technology can sometimes be frustrating to deal with.
We have 30 years experience with technology.
Have a look below at some of the ways we may be able to assist you.
Internet
Do you need to setup the internet for the first time, change modems or routers, need to check connectivity, slow speeds or would like to address security concerns.
Tutorials
Do you want to know more about technology, a specific device or software. Simply for fun or to be empowered with the knowledge to assist you as you use it.
Smart Devices
Do you have a new phone, tablet, watch or any new smart device you need setup. Applications installed or you would simply just like to learn how to use them.
Home Networks
Do you need to setup a new network at home, upgrade an existing one, increase your wifi throughout your home or perhaps just connect new devices to your network.
Converting old to new
Do you have older physical photos or VHS videos that you would like to convert to digital. Even old CDs, DVDs or Floppy disk that you would like on a USB.
Computers
Do you need assistance with your computer, is it running slow, needs upgrading, new software or you would like to learn more about how to use it.
Smart TVs
Do you need to setup a new smart TV, connect it to the internet, install applications on it, connect a soundbar or game console to it.
Home Automation
Would you like your lights, fans, ac or TV to be controlled with your voice or perhaps set them to turn on at specific times of the day to assist with security.
Email
Do you need a new email account, want to trouble shoot an old one, need assistance with managing your emails or want to better organise them or make more secure.
File Management
Do you want to learn about file management, where to store photos, documents etc, how to back them up and what are good practices.
Data Recovery
Do you have an old computer that no longer works and you would like to recover the data from the hard drive or use the hard drive in an external enclosure.
Security & Privacy
Is privacy important to you? Would you would like to learn how to use the internet in a more private way. Do you want to address any security concerns.
Patient. Non Judgemental. Confidential.
It is more than just repairs, it’s about empowering you.
We believe in old fashion service.
Communication. We believe that a big part of technology is communication.
Unless you specifically ask not to, we will always talk through what we are doing and discuss in as much detail as you like. Our goal is to try and empower you to be able to traverse technology yourself as much as possible. Sure, you may not want to know everything, but it is nice to have a good understanding, so it helps to not worry about it so much.
Calm. We want to take the stress away from you.
One of our goals is to not have you stress about technology, either by you learning enough not to worry about it or hand it completely over to us to look after it for you. Either way, you should have a calm experience knowing there is someone assisting you.
Credible. We believe trust is important.
We don’t believe trust should be something of the past. You have private information on your devices and we take privacy seriously. We want you to always feel that whenever we are dealing with your private information, that it stays private.
REVIEWS
Connect Roborock to home wi-fi
Graham was trustworthy, reliable, prompt, great communicator, knowledgeable and AMAZING at his job. I would have no reservations in recommending Graham to fix your IT issues.
- Mel
Setup email outlook on iphone. Authenticator app not showing code
Graham was great and was willing to spend as long as it took to rectify my email issue.
- Cathy
Help with extending wifi to cover whole property
Graham went above and beyond
- Tim
MacBook Pro won’t start up
Highly recommend
Very helpful
- Scott
Get my optus connection working again
Thanking Graham,
Only been without my optus connection for three months.
Graham reconnected in the hr, after other IT people had me take the computer for an hours drive, leave then come back. plus hrs drive. so Thankyou very much Graham. will recommend
- Paul
Home entertainment system needs management
Great advice and easy to communicate technical issues. Very happy with the outcome
- Angus
NBN & Telstra Modem connection
I sadly had to cancel Grahams task at the last minute as Telstra advised I was entitled to free connection by one of their own technicians. Grahams understanding was absolute and professional and I certainly would engage his services as needed in the future.
-Judy
Help setting up home office/second screen
Graham knows his stuff and went well above and beyond! I really appreciated him explaining things in a way that I understood as well. Wouldn’t hesitate to use again 💯
- Monica
NAS and home network set up
Graham was amazing! He had great communication before, during and after the task, to help get a better understanding of exactly I was after, and explained all the things he was doing so I would understand. Would recommend and use again for any future IT issues.
- Charlie
Help with setting up wifi
Graham was great very knowledgeable and got the job done efficiently!
- Georgina
Transfer data from iMac to PC.
Graham is everything his reviews say. Awesome!!
- Allan
2 monitors set up neatly and connected to a laptop
Great communication and reliability. Thanks Graham.
- Hannah
Gmail, icloud and MacBook Air expert
Very knowledgable and great communicator. Would definitely recommend and use again. Worth the extra $!
-Helen
IMac need’s software repair
He puts the customer first and get the job done
-David
Get free to air TV through foxtel
Graham arrived to do the job I required him for on time, and he completed the task efficiently. Would definitely use Graham again if need be.
-Lisa
Need help getting my internet running again
Excellent! Would definitely use again. He quoted higher than my offer but was well worth it. Professional, helpful, and fixed what I needed really quick.
-Ally
Improve wifi and connectivity
Very informative and helpful.
-Curtley
Mirror whats on my phone screen to tv
Graham is very patient and understanding. He loves a challenge and does his utmost to solve your technical issues. I highly recommend Graham
-Jeffery
Set up new laptop, transfer antivirus vpn passwords.
Very helpfull would recommend.
-Russell
Basic computer lessons
Awesome. Really knows his stuff.
-Tyron
Fix wifi on desktop
Very helpful! Highly recommended
-Angela
Computer support. Need to fix some computer/email/one drive issues
Brilliant! Graham went above and beyond what was expected. Could not have asked for better! Don't go elsewhere, Graham is your man.
-Daniel
Recover photos off old computer
Really great genuine service. Will be contacting Graham again.
- Amanda
Wifi fixed
Was amazing help, very informative.
-Fyn
Help set up MacBook Air, including emails & also Google Workspace
Graham was very knowledgeable & extremely patient walking me through my new MacBook Air, helping sort out some issues I was having & generally educating me.
I highly recommend Graham.
-Penny
Fix my computer
I am so thankful to Graham and Aidan for helping me solve my complex computer shutdown problems. Graham is probably the best technician I have ever dealt with and not only went the extra mile for me to find and resolve the issue but also took the time to give me great advice for maintaining my PC moving forward.
I highly recommend Graham to help you solve any tech related issues!
- John
Frequently Asked Questions
What hours do you work?
We work Monday to Friday, generally between 9am and 4pm.
What is the best way to contact you?
You are welcome to phone, text or email, which ever way you feel comfortable. We will respond as soon as we possibly can. Generally we do not respond out of business hours or weekends. If you phone and it goes to voicemail please leave a message, we will definitely get back to you.
How do you provide your services?
We do not have a store with access to the public. We provide a mobile service, where we come to your home or a remote online service where we connect to your computer or device over the internet.
How much do your services cost?
The costs can differ for different services but generally tech support at your location is currently $90 per hour or part there of. This will be a good guide for most things, but please check first as some things like support over the internet will be cheaper.
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